Google eSIM Installation

Open "Settings" on your mobile device

In Settings, select the "Network & Internet" option.

Select the SIMs option

Within the "Network & Internet" menu, select the option labelled "SIMs".

Select the option to Add SIM

the SIM menu, select the option "Add SIM" and then press the "Set up an eSIM" button.

Enable the use of two SIMs

If a message appears asking if you want to enable two SIMs on your device, select "Yes".

Scan the QR code you received via email

Scan the QR code we sent you via email to begin the installation process.

Select "Set up"

After scanning the code, your device will ask if you want to set up the eSIM. Press "Set up".

Select "Settings"

Next, your device will instruct you to go to Settings to activate the eSIM. Press the "Settings" button.

Turn off the eSIM before traveling

If you're not traveling yet, we recommend keeping your primary SIM "Active" and your eSIM "Inactive".

Turn off your primary SIM upon arriving at your destination

If you are already at your destination, select your primary SIM and deactivate the "Use SIM" option.

Activate your eSIM

Go back to the "SIMs" menu and select your eSIM. Turn on the "Use SIM" option to activate it.

Enable data roaming IMPORTANT!

Once your eSIM is activated, in the same menu, there will be an option called "Roaming". Make sure it is turned ON. This is essential for your eSIM to work.

Your SIMs should now be set up as shown

While at your destination, your primary SIM should show as "Inactive" and your eSIM should show as "Active". If this is the case, your eSIM is ready to use.

After your trip

Re-enable your primary SIM, and then you can deactivate or remove the DatosdeViaje eSIM.

We recommend not to remove the eSIM, so that you can top it up for your next trip, avoiding the need to reinstall a new eSIM.